Terms of Service
Please read these terms carefully before using CARTPOINT
1. Acceptance of Terms
Welcome to CARTPOINT ("Company", "we", "us", "our"). By accessing or using our website (www.cartpoint.com) and purchasing products from us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and CARTPOINT. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of those changes.
2. Eligibility
To use our website and make purchases, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Have the legal capacity to enter into a binding contract
- Provide accurate, current, and complete information during checkout
- Not be located in a country subject to US trade sanctions or embargoes
By using CARTPOINT, you represent and warrant that you meet all eligibility requirements. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
3. Products & Pricing
All products displayed on CARTPOINT are subject to availability. We make every effort to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content are error-free.
Pricing Policy
- Transparent Pricing: All prices are listed in US Dollars ($) and do not include applicable taxes or shipping fees unless otherwise stated.
- Price Changes: We reserve the right to change prices at any time without notice. However, price changes will not affect orders that have already been confirmed.
- Typographical Errors: In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and issue a full refund.
Product Availability
Product listings on CARTPOINT represent current inventory levels. However, in rare cases, an item may become out of stock after your order is placed. If this occurs, we will notify you and offer a refund or replacement option.
4. Orders & Payment
Order Process
When you place an order on CARTPOINT, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order; it is a confirmation that we have received it. Order acceptance occurs when we ship the products and send a shipping confirmation email.
Payment Methods
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the selected payment method.
Order Cancellation
You may cancel an order within 1 hour of placement by contacting support@cartpoint.com. Once an order has been processed for shipping, it cannot be cancelled and must be returned in accordance with our Return Policy.
Fraud Prevention
We reserve the right to refuse or cancel any orders suspected of fraud, unauthorized transactions, or violations of these Terms. We may require additional verification before processing certain orders.
5. Shipping & Delivery
Shipping times and costs vary based on your location and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed. CARTPOINT is not responsible for delays caused by carriers, customs processing, or unforeseen circumstances.
Shipping Policy Highlights
- Free Shipping: Available on all orders over $50 within the contiguous United States.
- Processing Time: Orders are typically processed within 1-3 business days.
- International Shipping: Available to select countries. Customers are responsible for any customs duties, taxes, or import fees.
- Lost Packages: If your package is lost in transit, please contact us within 14 days of the expected delivery date.
Title and risk of loss pass to you upon delivery to the carrier. Please ensure your shipping address is correct, as we cannot reroute packages after dispatch.
6. Returns & Refunds
We want you to love your CARTPOINT purchase. If you're not completely satisfied, you may return eligible items within 30 days of delivery. Please review our full Return Policy for detailed instructions, exclusions, and conditions.
Key Return Terms:
- Items must be unworn, unwashed, and with original tags attached.
- Refunds are issued to the original payment method within 5-7 business days of receiving your return.
- Final sale items (clearly marked) are not eligible for return or exchange.
- Customers are responsible for return shipping costs unless the item is defective or we made an error.
7. User Conduct
When using our website, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon our intellectual property rights or those of third parties
- Upload viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated scripts or bots to interact with our site
- Post false, misleading, or fraudulent information
- Harass, abuse, or harm others through our site or services
Violation of these conduct rules may result in immediate termination of your access to CARTPOINT and legal action where appropriate.
8. Intellectual Property
All content on the CARTPOINT website, including text, graphics, logos, images, product designs, software, and trademarks, is the exclusive property of CARTPOINT or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from our site without our express written consent. Purchasing a product does not transfer any intellectual property rights to you.
9. Limitation of Liability
To the maximum extent permitted by law, CARTPOINT and its officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, even if advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow limitations on liability, so this limitation may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless CARTPOINT, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your violation of these Terms
- Your violation of any applicable laws or third-party rights
- Your use of our website or products
- Any content you submit to our site
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or your use of CARTPOINT shall be resolved exclusively in the state or federal courts located in New York County, New York.
Prior to initiating any legal proceeding, you agree to first contact us to attempt to resolve the dispute informally. If the dispute cannot be resolved within 30 days, either party may pursue legal action.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. The "Last updated" date at the top of this page indicates when the Terms were last revised. We encourage you to review these Terms periodically. Your continued use of CARTPOINT after any changes constitutes your acceptance of the revised Terms.
For material changes, we will provide additional notice via email or a prominent banner on our website.
13. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us: